Old fashioned values and manners are a key aspect of The Greyhound Inn where customers, young and Old mix together in a comfortable informal environment enjoying either a chat over a drink or a meal in a safe, friendly and happy atmosphere. Local cuisine, Bar, British, Pub, Vegetarian Friendly, Vegan Options, Special Occasion Dining, View, Groups, Bar Scene, Business meetings. All table enquiries/booking requests will be ignored. He also advised us to open an account with Google Pay, which we did not want to do without further reflection, one is loath to post credit card details everywhere. Note: your question will be posted publicly on the Questions & Answers page. The Greyhound Inn is a very traditional canal side venue dating from early 1800's, it is packed full of character, warmth, and friendliness which is probably why it's been voted best Pub in Coventry & Warwickshire 4 times and is currently the Local CAMRA branch pub of the Year. We were not from the same household so wasn't sure if this would be a problem, however The Greyhound staff have created a perfect area, covered from the elements, in their superb...surroundings to cater for people such and my friend and I. Payment of a deposit of £5 to reserve, even if it is recovered later (in our case 5 days), is a very radical measure for such a place. Food good value for money. Arrived at the promised time and went to the rear carpark where there's a signposted counter set up outside the kitchen to pick your food up from a mask-wearing member of staff. the one linked to our credit card. Food was on time, the usual excellent quality and I'm still a very happy customer.More. take table reservations through this form you will need to book via the online booking portal to make any bookings. Our Focus is on maintaining high standards in everything we do especially with regards to customer care and the quality of our freshly prepared food and various drinks & beverages on offer. A video guide on how you can get registered to order with us before you get here. He left the “dirty work” to the waiter and did not assume his responsibility, e.g. The yoello system did not work for non-UK credit cards. The website told me the order had been sent, but to check my emails around midday to get a confirmation. 47,598 were here. Most importantly, despite the efforts of one of the waiters the manager was intransigent. I received the promised email and all was good. This is the version of our website addressed to speakers of English in Canada. Not my first visit and won’t be my last. Most importantly, despite the efforts of one of the waiters the manager was intransigent. Payment of a deposit of £5 to reserve, even if it is recovered later (in our case 5 days), is a very radical measure for such a place. Maybe he could spend some more time interacting positively with his clients instead of hiding behind his computer? Sutton Stop Longford, Coventry CV6 6DF England +44 24 7636 3046 Website Menu Open now : 11:00 AM - 11:00 PM COVID-19 update: See the added … We very politely made it clear that it was not personal, nor a question of money but rather of principle, after all we were not talking thousands of pounds, it was a bill of some £30 and we had already tipped the staff 10%. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Just clarifying though, these aren't the normal whale size fish they sell - though they are available still - but smaller yet still delicious portions. Instead, on the basis of facts reported to him, without even trying to understand the issue and solve the problem – which is the role of a manager -- he unceremoniously kicked us out of the restaurant. This is presumably where they make sure they've got everything I ordered and also check that the pick up time I requested was available. more. Greyhound, Sutton Stop, Longford, Coventry, Warwickshire, CV6 6DF (024) 7636 3046. www.greyhoundinn.org She did not try to understand why the code did not work, my wife tried the code on the next table which was working and so we moved. Contact Details. The comments: Instead, on the basis of facts reported to him, without even trying to understand the issue and solve the problem – which is the role of a manager -- he unceremoniously kicked us out of the restaurant. that far. Made it clear if we were struggling they would take our order. A small gesture, a simple query of what was the problem, even a kind word, an excuse, would have sufficed. The reception was disappointing, we had the impression even before the incident that covid had become an excuse for friendly service to be replaced by IT. The Greyhound Inn, Longford, Sutton Stop, opening hours, Pubs, Public Houses, Restaurants, Bars, British Restaurant, Bars and ... CV6 6DF Longford - Coventry. on hire boats, who do not live in the UK? Anyway enough of that ...... visited on Saturday, Halloween, with for my Mum's Birthday, from start to finish the service...was as per usual amazing. Flights Vacation Rentals Restaurants ... Sutton Stop Longford, Coventry CV6 6DF England +44 24 7636 3046 Website Menu. This is a first for us. At which point we obviously left and enjoyed our own great food on our boat. This code takes you to a particular website (yoello) and gives a 5% discount. Food was lovely and fresh. Would recommend this pub and planning to come back. Deficient IT system cannot replace friendly service. Ordered a lasagne and as part of a 'Friday only' deal two haddock and chips with mushy peas which was a tenner for the pair. A little later, “the manager” came fuming towards our table for the first time and said: “You threatened to use Tripadvisor against us, we shall not be serving you” and without waiting for any reply strode off. The Greyhound Inn, Coventry: See 1,755 unbiased reviews of The Greyhound Inn, rated 4.5 of 5 on Tripadvisor and ranked #7 of 649 restaurants in Coventry. I received the promised email and all was good. He obviously had no idea of what customer service is and what little it takes to keep customers happy. The check-in code on the table did not work because it was scratched. finding a solution. This is presumably where they make sure they've got everything I ordered and also check that the pick up time I requested was available. Impossible, the system did not recognize non-UK post codes, e.g. Sutton Stop Longford, Coventry CV6 6DF England +44 24 7636 3046 Website Menu Closes in 34 min : See all hours COVID-19 update: See the added health and … The table was reserved for lunch at the marquee on Sunday 23 October. It is very Covid19 safe and well organised.More. credit card details for the first time but everything ran fine. Are you sure you want to delete this question? We have a web app where you can order your food & drink from, you can use the link below to access this. The facts: Maybe he could spend some more time interacting positively with his clients instead of hiding behind his computer? We later saw that “the manager” is spending time responding to Tripadvisor and Google negative evaluations – and there are quite a few with similar negative comments about the management. Food was on time, the usual excellent quality and I'm still a very happy customer. finding a solution. Having to watch them find out that lockdown was upon us again was heart breaking but we will see you on the 3rd December boys & girls You have done an amazing job since July and will have one hell of a December xx. Please continue to visit The Greyhound if you're from a High Risk area, the safety protocols are superb and you can still enjoy spending time with your friends, and the food and drink is totally amazing!

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