Front desk staff and housekeepers are friendly and cheerful. We are extermely proud of them. While the hotel sits atop a multi-floor, underground public parking garage, the only way to get from your parked car to the hotel is via stairways. more. Despite being a large InterContinental, my team prides itself on attention to detail, particularly with our Ambassador guests. They even then tell you this is only available to Senior Ambassadors whatever they may be.This is the 2nd time this has happened to me in the past 12 months and there will be no more repeats as they will not be getting my money again. So you cannot get a luggage cart from the hotel to your parked car. The check in was flawless. I also choose it for personal travel. Dear Princessfiona81,Thank you for sharing your experience.I appreciate your recgonizing the value in our team of Conierge team. We were on a week long road trip and included the Intercontinental Toronto Centre as the anticipated high point of our trip. The front desk quickly moved me to a club floor room (big thanks to Rick working the night shift on 25 June who sorted things out so efficiently). The concierge was extremely helpful and friendly as was the front doorman.On the day I was checking out, I checked with front desk to make sure that my late check out had indeed been flagged. With this service, using your car just once in a day actually saves you money, while relieving you of the burden of treking to the garage, searching for your vehicle and bringing it around for your passengers.If you chose not to have your vehicle valet parked, you are still welcome to use our door services for your convenience at no charge to you. I stayed at this hotel for 5 nights in June 2011. After I asked her to check, she then responded that I had indeed a 4:00 pm check out, but this is normally only available to Ambassador members, which I am not.We went out for the day and on return at 3:15 pm we went to our room. On a different note forget about ever joining the Intercontinental Hotel Ambassador Program as when you arrive they seem to come up with a grade of room that is not on the IHG website to upgrade you to and to keep you away from the Club Lounge. The InterContinental Toronto Yorkville redefines luxury with sleek, yet invitingly designed interiors. I went on the city tour and to niagra falls which was organised through Margarita at the concierge who was extremely helpful. Such occurrences should not happen in a hotel that charges premium rates and has pretensions of being a 4/5 star establishment. Reception readily agreed to my request for a late check out of 4:00pm as a courtesy to us. Taxes and fees that are shown are estimates only. It could do better, Ask mikelima about InterContinental Toronto Centre, Ask tholland55 about InterContinental Toronto Centre, Hotels near InterContinental Toronto Centre, Hotels near Toronto Pearson Airport Transfers, Hotels near Metro Toronto Convention Centre, Hotels near St. Michael's College, Toronto, Hotels near University of Trinity College, Hotels near University of Toronto Scarborough, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites, Hampton Inn by Hilton Toronto Airport Corporate Centre, DoubleTree by Hilton Hotel Toronto Downtown. I was asked to show my photo ID and then told that the key did not work because I had it next to something magnetic. At $40- for 24hrs this is very competitive with rates in downtown Toronto. While the hotel sits atop a multi-floor, underground public parking garage, the only way to get from your parked car to the hotel is via stairways. We had 2 birthdays to celebrate and the staff managed to rustle up a beautiful cake to be delivered to our room on one hour's notice. An area of the parking garage, restricted to hotel guests, with an elevator or walkway to the hotel is needed. Vedi disponibilità Da sapere Al check-in dovrete esibire una carta di credito e un documento d’identità completo di fotografia. Enjoy free WiFi, an indoor pool, and a restaurant. Treat yourself or gift a loved one with a stay at the CAA 4-Diamond InterContinental Toronto Centre, where stays into April are over 45% off, including parking and a late check-out. This 4-star hotel is 0.3 mi (0.6 km) from CN Tower and 0.4 mi (0.6 km) from TIFF Bell Lightbox. We were on a week long road trip and included the Intercontinental Toronto Centre as the anticipated high point of our trip. Please see our partners for more details. To be fair, the hotel offers valet parking, but at a very steep price, even for a downtown city hotel. On the positive side this hotel is in an excellent location and the foyer is impressive and the rooms are spacious and well equipped. Our guests praise the helpful staff and the comfy rooms in our reviews. As an example when we arrived in a taxi with 4 heavy bags the doorman was too busy chatting up several attractive young girls to help up into the hotel. Our high-tech boardrooms and … They do also charge for wi-fi (approx$10 per day) which Holiday Inn Express give you free. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. His shoes had not been cleaned ever I suspect (I am not ex-military). I believe that someone did not bother to extend our access and the keys were automatically disabled at a set time for security reasons.The insensitive way the front desk handled the situation, is not that of a great hotel.A great stay with the excellent offer of a late 4:00pm check out was totally marred by the subsequent attitude of the staff who made me feel that they had done me a great favor by giving me a 4:00pm check out.The Azure restaurant was very good for breakfast and so were the staff.It takes very little effort to be empathic, pleasant and helpful.

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